+1 778-775-2702
PO Box 44041, Burnaby, BC V4B 4Y2
Leadership strategy and clear vision, along with employee engagement, will give you the best opportunity for a winning customer experience. Your customers will only be happy if the people providing them their service are happy...
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My son rightly pointed out that by providing a bigger supper plate, people add more food to their plate as they are uncomfortable with the plate not being filled - thus the "psychology of the plate". ...
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Call me strange but I firmly believe that we all need to have an exit strategy for a variety of situations in our lives. Got a job or run a small business??  You need an exit strategy.  Thinking about retiring?...
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A short post on how to protect oneself on the internet....how to remember all those passwords.....how to recover from one's digital life being compromised....and for those of us in Canada, how to do business online without worrying about the USA's...
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In order to make life easier for my clients, I am now offering domain registration and domain hosting directly to you....
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  One of the most interesting challenges I have working with clients, is sourcing and choosing images for websites.  Everyone is different in their tastes and styles.  Also, knowing some professional photographers, I understand that they deserve to be paid...
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  • Angry, Frustrated Woman --- Image by © Royalty-Free/Corbis
Ahh, that feeling that the whole place would fall apart without you/that one employee.  Have you ever felt or thought that either about yourself or someone else?  If you are an employee and you have that experience, let me tell...
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Recently I had the good fortune to work with a great team of programmers who were developing an internal online application for their organization.  My role was pretty much to act as a liaison between the client and the programmers. ...
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I know it may sound strange, but changing how you eat your banana really does hold an important lesson for us. Think about how you were taught to eat a banana – if you were raised the way I was,...
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Unbelievably it has been over eight years since I got the phone call that would change the course of my adult life.  I was driving to a Board meeting for the Imaginative Education Research Group which was being held at...
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Hello!  So it has been a while since I have redesigned my website. Took me awhile – yep.  Why? Clients first. Family first (oh the joys of the ‘sandwich generation’).  You may be interested to know that I have decided...
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If you are like me, you absolutely HATE filing.  My former bosses would attest that I was terrible at filing, putting it off until there was so much that I’d have to hire a temp to help me get it...
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